Draft template: This page is a setup aid, not legal advice. Replace assumptions with verified operating practices and obtain qualified legal review before publishing.
Return window
Demo assumption: customers may request a return within 30 days of delivery.
Eligibility
Define whether opened cosmetic products are eligible, required condition, proof of purchase, damaged-item evidence and non-returnable categories.
Refund timing
State inspection time, original-payment-method requirements, shipping-charge treatment and expected bank posting time.